Terms & Conditions

Terms & Conditions

Last updated: June 2026

Please read these Terms & Conditions carefully before using our website confortmade.com or placing an order. By using our site, you agree to these terms.

1. About Us

Confortmade™ is an online retail store. For any questions, contact us at support@confortmade.com.

2. Products & Pricing

  • All prices are displayed in the currency of your region (EUR for EU, GBP for UK)
  • Prices include applicable taxes where required by law
  • We reserve the right to change prices at any time without prior notice
  • Product images are for illustrative purposes — minor variations may occur

3. Orders

  • By placing an order, you confirm that you are at least 18 years old
  • All orders are subject to availability
  • We reserve the right to cancel any order in case of pricing errors or stock issues
  • You will receive an email confirmation once your order is accepted

4. Payment

We accept the following payment methods:

  • Credit/Debit card (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay / Google Pay

All payments are processed securely. We do not store your card details.

5. Shipping

Please refer to our Shipping & Delivery Policy for full details on delivery times and costs for EU and UK orders.

6. Returns & Refunds

Please refer to our Refund & Return Policy for full details.

7. UK Customers — Brexit Notice

Orders shipped to the United Kingdom may be subject to customs duties and import taxes upon arrival. These charges are the sole responsibility of the customer. Confortmade™ is not responsible for any delays caused by customs clearance.

8. EU Customers — Consumer Rights

EU customers benefit from a minimum 14-day withdrawal right under EU consumer protection law. To exercise this right, contact us at support@confortmade.com within 14 days of receiving your order.

9. Intellectual Property

All content on this website (text, images, logos, design) is the property of Confortmade™ and may not be reproduced without prior written permission.

10. Limitation of Liability

Confortmade™ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Governing Law

  • EU customers: These terms are governed by French law
  • UK customers: These terms are governed by the laws of England and Wales

12. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date.

13. Contact

For any questions regarding these terms, contact us at support@confortmade.com.