PRIVACY POLICY
Last updated: May 2026
Confortmade™ respects your privacy and ensures that your personal information is kept safe and secure. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What information do we collect?
We collect your name, address, email address, phone number and payment details. We also store your IP address and browser information, as well as information about your orders.
Why do we collect your information?
Your information is needed to process your order. We use it to keep you updated about your order status, to provide customer service and to improve our website and shopping experience. We process your data on the basis of contract performance, legitimate interests, and — for marketing — your consent. You may withdraw consent for marketing at any time by clicking unsubscribe in any email.
How long do we keep your data?
Order data is retained for up to 7 years for legal and accounting purposes. Marketing data is kept until you unsubscribe.
Do we share your information?
Your data is never sold. It is only shared with payment providers such as PayPal and Stripe, and with delivery services in order to fulfil your order. All third parties are required to keep your information secure and use it only for the purpose of fulfilling your order. Some providers may be located outside the UK — we ensure appropriate safeguards are in place in line with UK GDPR.
Cookies
We use cookies to personalise your experience and analyse website traffic. You can disable cookies in your browser settings at any time without affecting your ability to place an order.
Data Security
We use SSL encryption to protect all personal and payment information transmitted through our website. Your payment details are processed securely and are never stored on our servers.
Your Rights
You have the right to access, correct or request deletion of your personal data at any time. You also have the right to object to or restrict the processing of your data. You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk if you believe your data has been mishandled.
Contact
For any privacy related questions please contact us at support@confortmade.com